Four days ago we were sent our latest water bill for the forthcoming year (April 2011-March 2012). Seeing that we had a water meter installed nearly a year ago we were pretty shocked to see that the bill was 10% more than the previous year. Last year the water bill was £320. This year it was £350. One person, a water meter, and the cost of water supply and removal went UP?

Immediately after receiving the bill we called South East Water to ask why they still had the house on the "RV" or Rateable Value tariff.

Do you remember when we had that water meter fitted in May last year?

Today a contractor turned up on behalf of South East Water and installed a water meter at my request.